We offer exquisite, island-inspired meals created by Chef Lee Anne Wong. Our Neighbor Island guests can pick up individually packaged HanaHou! For our international service, effective Nov. 1, we reintroduced hot coffee, hot tea and cold green tea as poured beverages in the Main Cabin of our Japan flights. We are providing pillows and blankets for First Class guests on North America and International flights. Additionally, on international routes, the aircraft is sprayed prior to every flight. Hawaiian will begin flying to Ontario, California on March 16, 2021, with five weekly flights on its Airbus A321neo aircraft, the airlines' newest narrow-body jet with a 189-seat, two-class cabin. Get notifications for low fares & special deals. For flights over 670 miles (typically over two hours): On flights departing between 5 a.m. and 8 p.m., first-class passengers are also offered a croissant breakfast sandwich, signature fruit and cheese platter (pre-order recommended) or chicken curry wrap. Many airlines are currently flying with empty middle seats in economy due to social distancing. We use electrostatic spraying to more comprehensively and evenly clean aircraft cabins with hospital-grade disinfectants, registered with the Environmental Protection Agency, that coat hidden and hard-to-reach surfaces. First-class passengers are offered an assortment of snacks from a snack basket. We are asking guests to remain seated at the gate area until their row is called to board. Children under the age of two will be exempt from the policy. We have temporarily suspended Pau Hana cart sales; however guests are welcome to bring their own food on board. Come 2021, Hawaiian Airlines will offer even more gateways from the mainland to Hawaii. We have temporarily moved our First Class pre-departure beverage service to commence soon after takeoff, to limit guest removal of masks while Main Cabin guests are boarding. Changes to In-Flight Services. Click here for baggage fees and restrictions. Hawaiian Airlines is now providing coronavirus testing for its passengers. We are only pouring beverages, including alcohol, coffee and tea, on our long-haul JFK and BOS routes. And with that lesser wait time comes a lower blood pressure. 14 Hawaiian Airlines flight attendants have tested positive for coronavirus after attending a training session at the company's Honolulu headquarters. Guests are required to wear a face mask or covering that effectively covers the mouth and nose while boarding, through the duration of the flight and while deplaning at their destination. Meal service in First Class is delivered on one tray instead of multiple courses. Guests will receive a packaged wet hand towel instead. ... Like everything related to COVID … Effective Thursday, Hawaiian eliminated change fees for guests who purchase tickets or redeem HawaiianMiles for Main Cabin, Extra Comfort or First/Premium Cabin Class seats. We have modified our boarding and deplaning process to promote safe distancing between guests. Meanwhile, the Hawaiian Humane Society put out a call to the community for donations and little did they know, their animals would receive a first class gift. Guests who are unable to wear a face covering due to a medical condition or disability will be required to complete an assessment with a medical professional via phone at the airport. Main Cabin guests will board from the rear of the aircraft, in groups of three to five rows at a time. Hawaiian Airlines to offer coronavirus tests for passengers ... German carrier Lufthansa announced recently that it will begin offering coronavirus tests to its business and first-class passengers Medallion Members will be cleared for Complimentary Upgrades to Delta One (within the U.S. 50), First Class and Delta Comfort+ based on their designated clearance window in priority order, availability and other measures we have implemented – like reducing the number of passengers per flight – to create space onboard and provide a safer environment for our customers and employees. If you are unable to meet this requirement, we recommend that you reconsider your travel. We pay special attention to areas that our guests frequently touch, such as seats, seatbacks, headrests, IFE monitors, tray tables, overhead bins, walls, windows and shades, as well as galleys and lavatories, among other areas within the aircraft. Face shields cannot be used in lieu of a face covering, but may be used in addition to an appropriate face covering. Ontario will complement Hawaiian’s existing service at Los Angeles (LAX) and growing presence at Long Beach. Effective today, Hawaiian eliminated change fees for guests who purchase tickets or redeem HawaiianMiles for Main Cabin, Extra Comfort or First/Premium Cabin Class seats. In first class, … Meanwhile, most are operating with a highly stripped-back service in the premium classes, begging the question of whether it's still worth shelling out to fly business or first class when travel restrictions lift but these measures are still in place. We have suspended hot towel service on JFK, BOS and International flights. Offer is also not valid for codeshare flight segments operated by Hawaiian Airlines and marketed by … Our selection of complimentary beverages has been reduced. We have temporarily suspended the sale of alcoholic beverages on board. Every guest receives a complimentary bottle of water during boarding. The CDC continues to urge the practice of simple everyday habits to prevent the spread of COVID-19. Agents may pause boarding and deplaning as needed to prevent congestion. ; Safe Travels app – all guests traveling into and within the state of Hawaii must complete mandatory forms using this app. ... and those seated in First Class, will be able to pre-board. Hawaiian Airlines’ first class consists of 18 seats in three rows in a 2-2-2 configuration. Here's what you need to know. More information about our current flying schedule. I was in Seat 3A, a window seat in the last row of the first-class cabin. We have placed 6-feet markers on the ground at our gates, as well as ticket counters and baggage claim areas. Click here for baggage fees and restrictions. Ontario’s recovery ranks first among airports in California and third nationally, having regained roughly 50% of passenger volume compared to a year ago. Recent studies from respected researchers such as the Harvard T.H. For more information about how Hawaiian is supporting travelers and communities during the COVID-19 pandemic, as well as current flight schedules, please visit the carrier’s COVID-19 hub. Good news for anyone flying first class for the first time in/out of Daniel K. Inouye International Airport (HNL) in Hawaii! From delicious appetizers to enticing desserts and a fabulous meal in between, our culinary offerings will be unlike anything you've ever been served on an airplane. Hawaiian Airlines airport employees wear face masks when interacting with guests. Hawaiian Airlines flight attendants wear masks while serving guests on board our aircraft. Please check local airport rules at your departure and arrival airports for specific requirements regarding face masks. Passenger loads are capped at 67% in domestic first class cabins and 60% for main cabin (economy) and Comfort+. How we’re keeping you safe: our cleaning and safety procedures. International flights are excluded. More information on how to make changes to your reservation online. Pillows are currently unavailable in the Main Cabin on North America long-haul JFK and BOS flights, North America red-eye flights, and on our PPT and PPG flights. The electrostatic treatment is applied on a regular basis on all aircraft in service. And, with that separate security line comes a lesser wait time. Our inflight Hana Hou! Our flight attendants use masks and gloves as a precautionary measure, and we have made temporary changes to our in-flight service to limit person-to-person contact. Hand sanitizers are readily available for travelers at airports statewide and on the mainland. Magazine is now individually packaged and available in the seat pocket on North America and International flights. On transpacific flights, our cabin air is cleaned through high-efficiency particulate air (HEPA) filters that create a dry and essentially sterile environment, inhospitable to the growth of viruses. The airline will serve the route with Airbus A321neos, a quiet and fuel-efficient aircraft with 16 luxurious leather recliners in First Class, 44 Extra Comfort seats and 129 Main Cabin seats. Our neighbor island aircraft are cleaned and disinfected daily. I … On Board Our Aircraft In response to the coronavirus pandemic, some airlines have stopped offering first class seating options to travelers. Hawaiian Airlines airport employees are trained to identify and assist people showing symptoms of illness, such as fever, nausea and respiratory issues, while minimizing the risk of exposure to themselves and others. Our latest updates and travel waivers for our network. Some 17 Hawaiian Airlines employees tested positive for COVID-19 after the training and that cluster was subsequently linked to another cluster of 20 cases involving two gyms. The Honolulu-based carrier announced Tuesday that it will add three new dots to its route map next year, two of which are particularly noteworthy.. 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