If your line isn’t eligible for an upgrade, you can still use this information to troubleshoot problems. The longer the cable, the higher the attenuation. Your ADSL line, a piece of copper that runs from your house to Telkom’s equipment, has certain properties and one of those is its attenuation – or the reduction of its signal strength, as it gets longer. I am so grateful for the wonderful service you provide. Manage every aspect of your account including usage, security, port resets and more from our incredible control panel. OpenServe / Telkom may indicate no availability after an order is placed after an official feasibility check. We also believe our Support is pretty darn good. By design, ADSL is capable of up to, roughly, 24Mbps, but the implementation Telkom has rolled out only allows for a maximum speed of 10Mbps. These prices can either be paid through a month to month basis or get a contract from Telkom for the product of the following bundle purchases to choose from. Telkom fibre deals and prices. Our packages have been created to be easy to understand. The short answer is: the speeds probably won’t get faster without some changes. A 4Mbps line with a SNR of 13dB could have the power turned up to achieve 10Mbps, but depending on the distance from the exchange and the condition of the copper, it could drop the SNR to 8dB, or lower. Once a subscriber pays R579.4 on a monthly basis, he or she will enjoy uncapped internet access of 10Mbps and a mailbox that has a storage capacity of 3GB, all subject to the company's Internet Acceptable Use Policy (AUP). Includes Telkom ADSL line rental. As mentioned above, if you live physically close to a Telkom exchange (and have a low (sub-30dB) attenuation, but your SNR is high, you could complain about the quality of the copper in the area. 10Mbps Home Uncapped: R1,099: Excludes Telkom ADSL line rental. Telkom uncapped ADSL 10Mbps. With their latest slash in data prices, Telkom’s DSL packages are probably the best value for money you’ll be able to find anywhere. FREE DSL Installation. You will not pay Telkom for the line, it is included in the all in one price we advertise! We have built our DSL network on the cloud offering extra redundancy. If Telkom’s site says the maximum speed in your area is higher than your current line speed, you’re in luck, and could potentially upgrade to a faster line. With OpenWeb’s innovative ADSL Line and Data solution works without you requiring an existing Telkom voice line. When Telkom turns up the speed on your line, it means sending more power through the circuit. Due Now. For 20Mbps VDSL you need to live within 1.2km from a DSLAM and your line has to be super clear. In this case, the longer the copper, the slower the speeds. Telkom gives you an opportunity to choose the options bundle plan that best works for you at an affordable price. The uncapped wifi packages most people are after, are in fact just a Fibre Internet or Telkom LTE connection with a wi-fi router. Use our data account as a backup account and find out when your ISP is shaping you. Telkom's Asymmetric Digital Subscriber Line (ADSL) is a technology that enables the transmission of digital information with relatively fast internet speed on the go. I have changed from Mweb 2mbps to HomeUnlimited 10mbps. His first review? To get the statistics … To get the statistics for your line’s attenuation, log into your ADSL modem/router’s web interface. A few months ago Telkom announced that it would upgrade the default line speeds for users on packages lower than 10Mbps. What a pleasure to have a stable internet connection. You need a landline to be able to access the internet with ADSL. I have been using OpenWeb for the last 8 years. Go ahead and phone Telkom (or your ISP, if it is the one managing your line) and request an upgrade. The calculator gives you a speed that is closer to what your line is physically capable of. If your line has a SNR of more than 12 or 13 decibels, it means that your line can reliably support higher speeds. Our network has not experienced latency or packet loss for a number of years now. We recently upgraded our 10mbps ADSL line to a 20mbps VDSL line. No payment will be taken until a feasibility check is concluded. Please enable JavaScript to view the page content. No company can match the level of care you have for your customers! This calculator lets you plug in the attenuation of your line, and gives you the distance from the exchange. And the older the copper, the less reliable the connections. There are some exceptions, and we’ll explain them along the way, but hopefully you’ll leave here more informed – and with a hope that newer technology gets rolled out in your area, rather than hoping the old stuff gets fixed. R314. 26: Web Africa 2Mbps Home Uncapped + Line: R489: Includes Telkom ADSL line rental. Uncapped fibre packages. My new Fibre line is up and running and I am sitting here watching a download peak at 99.8Mbps! Just remember that your higher line speed will probably also mean that your ISP data account needs to be upgraded, though this usually only applies to uncapped customers. Post was not sent - check your email addresses! It’s important to note that this distance isn’t from your house to the exchange but rather the distance of the cabling. Fortunately this can be done instantly, online, by using the ADSL Checker tool on the Telkom website. A Samsung LCD monitor. All packages include the ADSL line rental and data account. These figures are measured in decibels, so will likely have a dB notation next to them. This tool will immediately let you know if you should get your hopes up for a faster line. Telkom might be busy rolling out 20Mbps and 40Mbps VDSL in certain areas, but most of the landline internet users in South Africa still use the older ADSL technology. The company added that services unable to achieve 10Mbps will be excluded from the upgrade. It’s not as easy as that, though. The fastest ADSL lines were said to achieve speeds of up to 40 Mbps – though this was rarely the case in practice – and 10 Mbps was more common. Your attenuation gives you an idea of what the line is capable of, based on distance from the exchange, but it is also important to consider the noise on the line. Get Online Fast. Nowadays he gets more excited about photography, cars, game consoles, and faster internet connections. uncapped, unshaped, no fair usage policy, includes free router, month to month no contracts and backed by Buzybuy premium service. Best wishes, your customer for life, Rowan. With this exciting offer, every of your internet needs is met while you pay a moderately low price for any of the packages that you choose. Customers on Telkom Uncapped Fixed LTE packages will have 150GB in a month to use at 10Mbps. ADSL is susceptible to electrical interference and requires a lot of maintenance, which means there are often reliability issues. Telkom today announced more internet speed upgrades for existing consumer and business customers following the recently announced ADSL speed increases for all internet service providers. It added that existing DSL 10Mbps, 20Mbps and 40Mbps copper lines will remain unchanged. Sorry, your blog cannot share posts by email. I have my 14 x branches across South Africa using a variety of ADSL & VDSL products from the company. The uncapped wifi packages most people are after, are in fact just a Fibre Internet or Telkom LTE connection with a wi-fi router. ADSL availability will be confirmed only once an order is placed. For support please visit our support page, for any queries you can contact us on the link below. Use our data account as a backup account and find out when your ISP is shaping you. Those with 1Mbps (or slower) lines were bumped to 2Mbps. If you have a quality modem, it’ll be able to deal with this. Faster fibre lines are more expensive. Well, it turns out that the truck was for me! Available Speeds: ADSL is available in the following speeds: 1, 2, 4, 8, 10, 20 … Simply open your web browser and type in an address like 192.168.0.1, or 192.168.1.1. OpenWeb offers fast ADSL, Fibre, LTE-A Mobile Wifi internet access for your home and business! Uncapped ADSL and VDSL internet with no Telkom voice line needed. (http://openweb.co.za/terms-conditions/). The product drops the requirements for an active landline to access DSL products, and means you don’t have to pay the extra R210 per month for a phone line if you only want broadband … Telkom Fibre Customer To Cancel your ADSL account and the associated debit order go here (www.openweb.co.za/cancellations) and fill in all the required details. We use Telkom infrastructure to provide you with connectivity. We feel that if you promise something, you must deliver. Get FREE Installation and a router on a 24 month contract. And then you use the SNR on your line to judge if the higher speed will be reliable. Home Uncapped ADSL from OpenWeb offers you Uncapped, unthrottled ADSL with zero fuss and hassle. This is because, just like mobile wireless connections – where speed is determined by signal, and signal is affected by external factors – ADSL speeds are determined by signal and interference. Yes, DSL Telecom can provide you with 3 options when it comes to voice: 1) We can provide a VoIP Telephone number which is programmed into your LTE router. 20Mbps DSL Uncapped ... Add your Telkom Landline Number New DSL Line Transfer DSL Line. Once you’ve found out that Telkom supports higher speeds in your area, you can use the calculator here to check whether your line (or rather the distance from the exchange) can support those higher speeds. And those who already had 4Mbps lines at home got free upgrade to 10Mbps. 27: Afrihost Business Uncapped ADSL up to 2Mbps Bundle: R497: Up to 2Mbps uncapped, fibre bandwidth. Our ADSL packages include the ADSL line rental and data. You are able to pay via credit card or debit order for your convenience. However, just because Telkom says your area supports 10Mbps, and your line is only 4Mbps, doesn’t necessarily mean your line will support 10Mbps. R 314. See also Telkom WiFi Deals Uncapped wifi deals still needs some sort of "external internet connection" to bring the internet into your house and then connect it to wifi router. Your support ID is: 8268517465526243849. Please enable JavaScript to view the page content. Coverage Map for fibre and LTE It checks Telkom’s systems for whether or not your phone line and area support speeds higher than 4Mbps or 10Mbps. If you’ve heard of Telkom rolling out 10, 20, or 40Mbps lines in your area, this will let you know if you will be able to upgrade to one of those. Includes Telkom ADSL line rental. First thing’s first: check what Telkom says your maximum supported line speed is. We are blushing a bit here. All original words & media by Hypertext by htxt.media are licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License. Monthly Price. To say I am happy is an understatement of note! We have tried to cut out all the technical jargon and make it a joy to own Broadband. Permissions beyond the scope of this license may be available at Hypertext. I would just like to say thank you for being such a superb partner over the years. Oh and the gift you sent me for my birthday was such a surprise! Check your inbox or spam folder to confirm your subscription. There’s no wait to get a landline installed, so you can start using your 4G Home router instantly. Your ADSL line, a piece of copper that runs from your house to Telkom’s equipment, has certain properties and one of those is its attenuation – or the reduction of its signal strength, as it gets longer. Some people complained that they didn’t even get the 1- or 2Mbps lines they were paying for, and wondered how Telkom were going to offer the faster speeds. Telkom fibre packages 1. As per Section 8 of Openwebs ‘terms’ we require one (1) calendar months’ notice. | Click here for advertising. We invest in only the top technical staff that love our customers as much as we love you. 26: AXXESS Business Uncapped 10Mbps + Line: R1,199: Month-to-Month Billing, 24/7 Tech Support, fibre bandwidth, unlimited data. Our data packages work through ADSL or Telkom fibre. He's sort of an Apple fan, but will take any opportunity to remind you about his Windows-powered home theatre PC and desire to own a vanilla Android tablet. Cheaper modems might not – and your internet connection will be fast, but may reset often. Your support ID is: 8268517465519198427. Another benefit is a concurrent session. So the Telkom Uncapped FUP thresholds look like this: Telkom VDSL & ADSL data is premium uncapped and unshaped data with no fair usage policy, ideal for home users with large bandwidth requirements.Telkom ADSL & VDSL also has low latency which is perfect for gaming, voice and video streaming applications. My mweb service is canceled but I still have the 2mbps line speed when I use Telkom's homeUnlimited credentials my line has not changed and somehow I still have a 2mbps line when it should be 10mbps . Telkom DSL data is premium uncapped and unshaped data with no fair usage policy, ideal for home users with large bandwidth requirements.Telkom DSL also has low latency which is perfect for gaming, voice and video streaming applications. See also Telkom WiFi Deals Uncapped wifi deals still needs some sort of "external internet connection" to bring the internet into your house and then connect it to wifi router. The numbers cost only R29 per month and all you need to do is plug in your existing analogue phone handset into the LTE router and you will be able to make and receive low cost VoIP call. There’s method to the madness here. R 314. 28: SA-Gateway Uncapped 2048k ADSL Bundle: R498 Also, our shaping does not increase latency, ever. No need for a landline. ADSL, being a copper line technology, relies heavily on the quality of the cabling that supports it. Due Monthly. Hey, it was hot news, back then. However, just because Telkom says your area supports 10Mbps, and your line is only 4Mbps, doesn’t necessarily mean your line will support 10Mbps. The perfect ADSL account for business use. If you have any further questions, please email support@openweb.co.za. Leon spent almost 3 hours on the phone with me trying to sort out my internet. To help you obtain and understand the maximum speed your ADSL line is capable of, we’ve got the guide below. Customers who subscribe to this package will have access to an uncapped 10Mbps Telkom plan which automatically grants them access to enjoy faster and more secure internet for a token of R705.13 for the SoftCap variation and R806.1 for the Uncapped variation. If Telkom’s site says the maximum speed in your area is higher than your current line speed, you’re in luck, and could potentially upgrade to a faster line. Guys, thank you so much for the help last week. My router indicates that it is syncing at 20mbps, and our uncapped account is fast enough, but I … And this is one of the main things that determines the maximum possible speed of your line. We offer support via email or telephone when you need it most. FREE Installation and ADSL Router with 24 Month Contract. Currently uses: Apple 13-inch Macbook Pro with Retina Display, Apple iPhone 5, Microsoft Laser Mouse 6000, Audiofly AF78 Earphones, Xbox 360, Nikon D50. Click here to suggest a story. The Telkom Internet TopUp is simple and easy and can be performed via MasterCard or Visa credit card. R849 for 20Mbps on Telkom LTE, R299 for 10Mbps on ADSL. The longer answer is that Telkom would need to uproot existing copper infrastructure to make sure those users got the best possible signal through the cabling. Telkom recently launched Telkom fibre. Guess what, it was a fault on the router which we identified. 10Mbps DSL Uncapped (Pro rata discount applied) R254. Fibre is the way. ... Up to 10Mbps DSL speeds 10Mbps uncapped DSL. The tool allows you to TopUp your account with DSL data or purchase Add-on products depending on your product. My 4096kbps line syncs at 5112kbps and I know that 10Mbps lines can sync up to 12Mbps. At some point the noise starts overpowering the signal (ie: a low signal-to-noise ratio), and your modem loses sync, then connects at a lower speed that has a better SNR. No payment will be taken until a feasibility check is concluded. Once you’ve logged in to the web interface you can navigate to the section that give you the specific details for your ADSL line – jot down the downstream attenuation as well as the signal-to-noise ratio (SNR). For the first time ever video streaming, remote CCTV viewing and IP TV work perfectly. FREE Installation and ADSL Router with 24 Month Contract; ADSL availability will be confirmed only once an order is placed. We promise only what we can deliver and over-deliver on! 10Mbps fibre plan. This is in line with the Group’s continued quest to bring greater value and an improved customer experience. It’s for this reason that Telkom should be rolling out newer technology capable of higher speeds, rather than fixing ageing copper infrastructure that’ll only be good for 10Mbps. The transfer of your DSL Line will need to match your existing Line Speed. And this power introduces noise. OpenServe / Telkom may indicate no availability after an order is placed after an official feasibility check. This can come down to things like interference from electrical fences or poor drainage – it’s been reported that ADSL lines can be affected by lots of groundwater after heavy rains. We are open, honest and transparent about each of our products. It’s also entirely likely that the copper in your area is of poor quality, and even though you live very near to the exchange (with a corresponding low attenuation), the line won’t reliably support higher speeds. ADD TO CART. This address will vary depending on the make of your equipment, so to get the exact address just consult the documentation that came with your modem. The product works on any Telkom / OpenServe ADSL or Fibre line, even if you rent the line from another ISP. Telkom has overhauled its ADSL packages, leveraging Openserve’s new Pure Connect product to offer cheaper ADSL packages without an included … Telkom Internets' web mail solution, provided free to Telkom Internet customers. Unshaped bandwidth, and no contracts. Eleven years ago Christo started writing about technology for one of South Africa's (then) leading computer magazines. Telkom LTE internet is delivered over a dedicated wireless spectrum and is capable of high-speed, low-latency internet services. Thereafter you will have 50GB to use at 4Mbps, and if you manage to deplete that as well, you will still be able to use the internet, uncapped, for the remainder of the month, at 2Mbps. Due Next Month. 10/10 Mbps: Uncapped data ... "I am thrilled with my Telkom fibre internet! On copper, Telkom said qualifying 1Mbps, 2Mbps, 4Mbps and 8Mbps lines will be upgraded to 10Mbps, subject to network and distance limitations. Hey OW, remember when I emailed you last week about the Fibre trucks installing Fibre in my area? The ADSL includes a broadband access as well as a mandatory voice service. Those on 2Mbps saw speeds boosted to 4Mbps. No Telkom Voice line required. You would receive a cancellation reference number; this number would then be used should you want to follow up on the progress of your cancellation. The Pure Connect product is a Wholesale broadband access without a mandatory voice component. @Nithan15 & @goatfish, if your line works on the ASSIA system then Telkom has allowed lines to sync at a higher rate that they are sold at. We publish original content daily and welcome your feedback. The promotion follows Telkom subsidiary Openserve announcing a new DSL product called Pure Connect. Both the ADSL and Pure Connect runs over the Openserve Copper network. Hypertext is one of South Africa’s leading technology news and reviews sites, catering for consumers, small and medium businesses and the technology channel. High latency and packet loss is not caused by the Data account (OpenWeb account). Copper lines might be more reliable, but they’re still subject to the laws of physics and electricity. These high bandwidth services need high quality bandwidth and high quality data. Mel Kotze - Stellenbosch. Telkom Consumer makes use of the Wholesale Pure Connect product to build Unlimited Home bundles. T get faster without some changes page, for any queries you can load up tool. Is shaping you after an order is placed after an official feasibility check is concluded super clear speeds users! Those who already had 4Mbps lines at Home got free upgrade to 10Mbps to them website... Not as easy as that, though laws of physics and electricity some changes, for... Web Africa 2Mbps Home Uncapped: R1,099: Excludes Telkom ADSL line.... 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