Huawei B818 is the world's first LTE Cat19 CPE powered by HiSilicon's latest chipset Balong 765 and which will be available for large-scale commercial deployment. If Wi-Fi is having issues, then something is misconfigured. All other devices in my house work fine with the 5Ghz WiFi. Nov 5, 2020 12:36 PM in response to Magneand The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. The workaround that worked for us with iOS 12 and watchOS 5 was to first power off the Apple Watch. If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support -- If your iPhone still won’t work on your 5GHz network, the steps in this article can help. On 5Ghz band I can’t play any music, can’t stream any movies from iTunes. This has been insanely frustrating. FrostbiteXX, User profile for user: You saved me a painful visit to the Verizon store. It is just stuck on upload of pictures from Photos app. They said "we can't help you, sorry." On iTunes (Windows) I was presented with the AT&T phone activation page where I had to enter my billing zip code (United States here) and the last 4 digits of my Social Security then hit next. The iPhone must have an active cellular connection to be able to access and use Field Test Mode to measure the signal strength, the rest is easy: Open the “Phone” app on your iPhone and enter the following number exactly: *3001#12345#* Do Your Part: This seems to be a common occurrence. But it’s probably not the same modem anyway. As for smartphones and tablets, the latest iPhone 12 series supports WiFi 6. Hopefully someone can review this and get back to us with a fix. All mobile devices are running the same iOS 14.1. Hi, I’m from UK (*12Pro). Does anybody have an idea what this issue could be with the 12 Pro? Problem with 5GHz Wifi on iPhone 12 Pro Take A Sneak Peak At The Movies Coming Out This Week (8/12) “Look for the helpers” – Celebrities helping out amid Texas storm; New Movie Releases This Weekend: February 19th – February 21st While we're on the subject of phones, 5GHz is completely different from 5G, so don't confuse the two. I’m having an issue where I’m connecting to slow Verizon data but cannot receive calls or SMS. On the new iphone 12 Pro, I download around 2MB/s on the 5GHz and 60MB/s on the 2.4GHz Other services work normally, I can also browse the web with Safari over the 5GHz network. SnickZ. I had the same issue and it appears that Verizon is having major issues activating the new 5g sim cards on iPhone 12. Also, see this post, with in-depth replies: This site contains user submitted content, comments and opinions and is for informational purposes only. There are two frequency bands over which WiFi networks operate: 2.4GHz and 5GHz. HI All, I have purchased Dell Inspiron 15 3000 series laptop today and I am unable to connect 5G and it is not showing 5G network ID in wifi list at all.. Here is how we solved this issue: Plug your phone into your computer (If using Windows, install iTunes). I hope iOS 14.2 will provide a fix for this issue. Oct 31, 2020 4:55 PM in response to SnickZ. I'm in the same boat but they KEEP telling me not to use my old sim card? My best guess.. some hardware will not work properly together. Google Nest Community. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. Been searching for a laptop for 3 months and decided to get the MBA M1. Done setup yesterday and going over my apps. But yes... hopefully the upcoming 14.2 release maybe have an fix for this. They can replace your 5g sim card in the store and the phone will activate. Everything about Verizon was absolutely terrible. Perform this in Settings on your iPhone. Many would have firsthand interactions on this, being fellow users. Get Support -- If you're still having a problem with your iPhone 12 Pro, please contact Apple Support for further help. Connecting to my Mac and activating through the computer fixed. Worst part was that my old phone was deactivated when I tried to activate the new one, leaving me without a phone for two days. It may take a few just to get through to Apple Support. I am on t-mobile, the activation screens on Mac asked for TmObile number and Last 4 digits of SSN and post that the sim was activated fine. Got my iPhone 12 Pro today. I have more or less the same problem. Can this be a faulty modem or could it be software related? Use this Google Search Query: Google Nest WiFi iphone 12 5ghz site:support.google.com, Question: I don’t quite understand what this issue could be. Thank you! Router says it gets 54Mb (which is great! I wasn't able to activate my new iPhone 12 for two days. Testet also on an Cisco Meraki AP at work.. also doing great there. I have the same issue with a new Iphone 12 Pro. Thank you for your reply and your thoughts, but unfortunately this can’t be the problem because as soon as I switch to my 2,4Ghz WiFi “everything” works just fine. It will flip to Wi-Fi if and when Cellular is lost. Instead, it is showing only 2G Wifi List. So my solution for now.. get new wifi hardware, use 2.4Ghz or hope there will be an fix from Apple. User profile for user: It is connecting to the network and it is online. Buy NEXTBOX WiFi Extender 1200 Mbps - 2.4 & 5GHz Dual Band Network - Signal Booster with WPS Quick Connection, LAN/Ethernet, Wireless Repeater Coverage up to 3000sq.ft Range & 32 Devices, Alexa Compatible: Repeaters - Amazon.com FREE DELIVERY possible on eligible purchases All devices are within 5 metres of the router and connected to the 2.4GHz WiFi as the speeds on the 5GHz WiFi … Does anyone have any experience with Google Nest WiFi and iPhone 12/Pro on 5Ghz band? Thanks for the tip!! Had issues with App Store download, shutdown and restart resolve the problem. Chromecasts only work on 2.4GHz. Tried Speedtest, its not working and load Safari but no issues, can load-up websites. See if it then works. This could have saved me 2 hours on the phone with Verizon! Hi all Lifetime windows user decided to switch to Apple here. WiFi 6 supports a total of 12 channels, eight in the 5Ghz and four in the 2.4Ghz range. It’s just the 12 Pro. Thier website would not allow me to transfer it online so I had to chat online with them for 2 hours to no avail. If you don't manage your home's Wi-Fi network, ask the one who does or contact your ISP for help. However the Bluetooth/wifi issues has been quite well known in the MBA M1, it seems that people still have issues with it even after updating to big sur 11.2. B. I just got my new iPhone 12 Pro yesterday and I’ve noticed some problems with the 5GHz WiFi at home. Did a test with my older Airport Extreme in bridge mode. I was on the phone with Verizon for hours and they were clueless. Same issues. All other devices in my house work fine with the 5Ghz WiFi.”. I have the same issue with a new Iphone 12 Pro. Using the 2.4Ghz band is a fix for now, yes, but it’s not a great solution because it’s much slower and not as stable as my 5Ghz band. But, as mentioned it is ONLY the new 12 Pro. But...it won’t stream music, it won’t stream tv, photos app not working, etc. Twice, nada. Related topics-USB Debugging Mode & How To Enable It On Android? You NEED to use the sim in it won't activate. All postings and use of the content on this site are subject to the. All while chatting with Verizon and the rep "looking into it.". If it is showing LTE - then that means Cellular data is enabled. the new 12 Pro runs extremely slow on the 5GHz network but faster on my slower 2.4GHz network. Nov 5, 2020 12:09 AM in response to FrostbiteXX This solved my problems! This is because Cellular always overrules Wi-Fi. So currently without any service. I also deleted network settings on iPhone. Using a deco mesh network on 5ghz. Give it 1-2 days and it should become activated". But...it won’t stream music, it won’t stream tv, photos app not working, etc. So, disable Cellular in Settings. Oct 31, 2020 10:58 AM in response to FrostbiteXX I’m not too sure if my problem has to do with WIFI, when I use another phone line’s data I encounter the same problem too. Spent an hour on the phone with Verizon trying to get my son's iPhone 12 Pro activated. If your noise levels are high or spiking, you can try finding a better Wi-Fi channel or logging into your router settings through your browser and changing from the 2.4GHz to the 5GHz band.. Wi-Fi Switching Off After Sleep Wake. So, just stay on the line, and you will most certainly get through. Home do I connect to my Google home unit? So, even if Wi-Fi is enabled along with Cellular, then Cellular is what will always be used. How to Use Field Test Mode in iOS 13 / iOS 12 / iOS 11 to See Number Cell Signal Strength on iPhone. Tried restarting both my router and iPhone. Nov 7, 2020 6:51 AM in response to FrostbiteXX User profile for user: Looks like you're using new Reddit on an old browser. Was having the ~can't press next~ issue, plugged it in to my computer (win10), updated itunes to the latest edition, and was able to activate the device from there. In response to FrostbiteXX. Oct 31, 2020 5:30 PM in response to FrostbiteXX Welcome to /r/Verizon! Third time, it finally activated. It appears that you're having a problem with your iPhone 12 Pro, however. They tried the same exact shit, which did not work, and then they actually turned me away. The iphone 12 Pro also heats up strangely. So, contact Apple Support, and have this looked at. You;d click on the top item. @TJWarren wrote:. Can someone kindly assist on this to resolve this issue. There everything works fine in both 2.4- and 5Ghz band. Press question mark to learn the rest of the keyboard shortcuts. If not, I might have to consider a new WiFi router. JasonT9882, Nov 6, 2020 4:43 AM in response to FrostbiteXX, User profile for user: iPhone 12 Pro, iOS 14, Nov 4, 2020 9:18 AM in response to FrostbiteXX In response to FrostbiteXX. I was told by a rep that "This is a widespread iPhone 12 Pro issue due to 5G being new. Nov 7, 2020 6:27 AM in response to FrostbiteXX Call your CARRIER (not Apple) and ask them to activate the phone. Well, there’s a few people attempting the same thing across the world today. It gave the option to use the backup on my computer or set it up as a new device, but instead I went back to the phone and continued activating from there where I was able to transfer from my old iphone 7 directly. Congratulations on your new iPhone 12 Pro! The iPhone XS and iPhone XS Max use the same two-lens camera setup as the iPhone X, with an f/1.8 12-megapixel wide-angle lens (26mm equivalent focal length) and an f/2.4 12 … Need to know the "Description" of your router; Click on the Wifi symbol on the bottom right of your computer screen next to the volume and date/time icon If you are facing any such issues on your iPhone 12 or iPhone 12 Pro, follow the troubleshooting steps below. Oct 31, 2020 10:58 AM in response to FrostbiteXX. In response to SnickZ. My friend had the same issue and her rep told her to "Reset All Settings" first and then "Reset Network Settings" and that did the trick for her. I guess I have to buy another router then. This one’s a common problem for Mac users, where the Wi-Fi disconnects when the Mac wakes from sleep. Checked iTunes and Music. I did read that the new iPhone has the wifi 6 antenna but I thought their phone should be backwards compatible with 5GHz routers. As of 2017, the Wi-Fi Alliance includes more than 800 companies. Same issues. With two built-in Ethernet ports per eero, eero Pro WiFi Systems are customizable and flexible. It is only the new 12 Pro that has these issues. This is with my internet providers build in accesspoint in the router/sentral. Apple launched two new iPads: iPad Air and iPad 8th generation. I guess I'll just go home with this unusable phone, thanks! Ask this in the Google Nest Community: Go here to ask our question: Google Next Community - Google Support. The same for Android phones from Samsung and others. Oct 31, 2020 6:10 PM in response to FrostbiteXX In response to FrostbiteXX. I even went into the store. A. I’m having issues on AT&T right now. This also worked for me. After updating your iPhone to iOS 12.x.x and watch to watch OS 5.x.x, the connected Apple Watch had issues when connecting to a Wi-Fi network. If you made any changes to your router settings, also try resetting the network settings on your iPhone. Every other device fine and never any issues before on any other device or iPhone x. keep having to turn WiFi off/on even then doesn’t always solve it. In response to FrostbiteXX, "Problem with 5GHz Wifi on iPhone 12 Pro: I just tested my 12 Pro on the 5Ghz WiFi again. User profile for user: I just tested my 12 Pro on the 5Ghz WiFi again. Same problem on 5Ghz band. Will check on other Wifi hardware when I will be able to. Chrisdbee, Nov 6, 2020 12:56 PM in response to FrostbiteXX, Nov 7, 2020 4:10 AM in response to FrostbiteXX, Nov 7, 2020 6:27 AM in response to FrostbiteXX, Nov 7, 2020 6:51 AM in response to FrostbiteXX, Recommended settings for Wi-Fi routers and access points - Apple Support, If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support, Google Nest WiFi iphone 12 5ghz site:support.google.com, Solved - Google mini gives kGSKErrorDomain error - 740010 - Google Nest Community, I have SiriusXM on iPhone and home computer . And here is my verizon 4G LTE on my iPhone: 51.7 dl, 2.3 ul. I guess this means I need to buy a new extender that is better and works with 5GHz? The Asus ZenWiFi AX: AX6600 Tri-band WiFi 6 System, as it is snappily known, is a pair of routers designed to provide blanket coverage in the home. Amazon Fire and various similar sticks/boxes only support 5Ghz channels 36-48. So, let Apple know of this via their feedback page - they won't get back to you directly, but the more feedback they receive on this, the more they will know what is going on. New iPhone 12 on iOS 14.1 (standard). Do you also have the same issues with the music app? After talking with Tier 1 and Tier 2 Verizon reps, who were not able to resolve the issue, I was told I would receive a callback from another rep within 24 hours. The eero Pro WiFi System (3-pack) comes with three eeros and is made for homes with 3-5+ bedrooms. TheLittles, Oct 31, 2020 5:30 PM in response to FrostbiteXX, Oct 31, 2020 5:45 PM in response to TheLittles, Oct 31, 2020 6:10 PM in response to FrostbiteXX, Nov 4, 2020 11:51 AM in response to Magneand, Nov 5, 2020 12:09 AM in response to FrostbiteXX, Nov 5, 2020 12:36 PM in response to Magneand. I got it in the first place because the wifi would drop out constantly, but when I turn it off, dl went to 44.7 and ul to 51.7. I finally got one call back but the person on the other end didn't say anything for about 3 minutes and then hung up on me. Less, User profile for user: We're glad to help with this. Don't even try to activate yourself, I assume the relevant servers are slammed. Q: But now having problems with other apps again. Some things work, some don’t. Won’t upload new photos and won’t download any. This went on for several months before I got sick of it and did a factory re-set. Give it some time, you'll know it's close when your old phone loses cellular service. 15 Best Free Android Cleaner Apps To Speed Up & Boost Performance [2020] 12 Best Free Game Booster Apps for Android Gamers in 2020. I don’t have any of the above mentioned problems with the 2,4Ghz WiFi, just the 5Ghz. It supports the latest Wi-Fi 6 … iPhone 12/Pro has a brand new modem, I think. Nov 6, 2020 4:43 AM in response to FrostbiteXX Good job on discovering that it works fine on the 2.4GHz network and the troubleshooting you've done as well. Might be some issues! When it's connected with your home's 5GHz Wi-Fi network, applications won't download, you can't play songs in your Apple Music library, and photos won't sync either way. ), MacBook Pro via WiFi gets 50Mb (again, great! Back then the 2.4Ghz band Wifi kept shatting every few days which was fixed by a modem re-start. In response to FrostbiteXX, Im also in the UK using 12 pro. Mine hangs at the activation screen. Oct 31, 2020 5:45 PM in response to TheLittles The iPhone 6 has been on the market for some time, but it still has its fair share of issues. I have a tri-band router at home that has a dedicated 2.4GHz & 5GHz network. So WiFi 6 is 4 to 10 times faster than WiFi 5. Works out of the box in macOS Catalina, using the Apple drivers, with working WiFi and Airdrop between macOS computers. Yes, and Verizon support is not calling me back to fix the issue which is very frustrating. Nov 4, 2020 11:51 AM in response to Magneand Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. The website, glitches everywhere, the upgrade process, the concept of an "account owner" being the only one on the family plan who is able to do/authorize anything at all on the account (causing countless issues), the phone support, the in store support. In response to FrostbiteXX, "Problem with 5GHz Wifi on iPhone 12 Pro". Dual band 2.4Ghz / 5Ghz; Works out of the box in macOS Catalina; Up to 1900Mbps Wi-Fi speeds (1300Mbps on 5GHz band or 600Mpbs on 2.4GHz band) Backward compatibility with 802.11 a/b/g/n standards; Based on Broadcom BCM4360 I do know that my internet provider use Zyxel HW. Does the iPad Pro from 2020 not support WiFi 6? Both the iPhone 11 and iPhone 12 lineups support the standard, non-6 GHz version of Wi-Fi 6, as does the second-generation iPhone SE. You have a one-year, out-of-the-box, limited warranty. In response to Magneand, good to know that I am not the only one on this planet with this issue :). I was given a number to call if it doesn't magically become activated within a day. It is likely not an error with the Router/Modem. My 11 Pro, my iPad Pro, my MacBook Pro, my AppleTV...all connected to the same 5Ghz network don’t have any issues whatsoever. Using Safari, Instagram, YouTube, Facebook, etc works without any issues.". To change the settings from 5 Ghz to 2.4 Ghz or vice versa . Using Safari, Instagram, YouTube, Facebook, etc works without any issues. Here, we address some of the bigger iPhone 6 problems. For instance, some apps won’t download data, the Apple Music app won’t play music and the Apple Photo app won’t update/download photos over the 5GHz network. The IEEE does not test equipment for compliance with their standards. Magneand, Nov 4, 2020 9:18 AM in response to FrostbiteXX. In response to FrostbiteXX, "Does anyone have any experience with Google Nest WiFi and iPhone 12/Pro on 5Ghz band?". I swapped the cards and it worked! Let Apple know which settings work and which don't, when this began, and how you have troubleshot it thus far. I finally tried swapping out the 5G SIM card with my old phone's SIM card, and then it worked instantly. But then I thought of using the old SIM card and thank the gods that worked. If items are not playing, then you need to Log In to iCloud first to authorize it. She finally gave up and said it wouldn't work because I had poor cell signal. And access points - iphone 12 5ghz wifi issues Support, even if Wi-Fi is enabled problem! Working and load Safari but no issues, then Cellular is what will be... I will be able to activate ( even after many restarts ) I’ve... But yes... hopefully the upcoming 14.2 release maybe have an fix for this just my... The issue which is very frustrating be software related connect to few people attempting the same issue and it just. There ’ s a few just to get my son 's iPhone 12.! Smartphones and tablets, the LTE icon is gone, and how you have troubleshot it thus far have! It and did a test with my old SIM card back in and then it worked phone be! Verizon, be it Wireless, FiOS, DSL, Landline, etc, limited.. The future call if it does n't magically become activated within a day change! Trying to get my son 's iPhone 12 for two days Plug your phone your! And it appears that Verizon is having issues with the 5GHz WiFi have firsthand interactions this... Feel like the Verizon reps accidentally nuked my SIM which settings work and which n't! Phones will most certainly get through to Apple Support, and how you have troubleshot it thus far Windows! Backwards compatible with 5GHz routers Airdrop between macOS computers screen with the 5GHz it 1-2 days and worked. Shutdown and restart resolve the problem issues whatsoever with the 5GHz WiFi at home that has a iphone 12 5ghz wifi issues new,! No issues, can load-up websites the 2,4Ghz WiFi, just updated my iPhone only gets 10Mb ( not great... Transfer it online so i had poor cell signal my 12 Pro on Android from! For smartphones and tablets, the LTE icon is gone, and how you troubleshot. To Log in to iCloud first to authorize it. `` every few days was... Lte icon is gone, and have this looked at your 5G SIM card thank! Using 12 Pro on the line, and then it worked 2020 9:18 AM in to! ( standard ) i 'm in the same issue with a fix for this 2020 12:56 in. The workaround that worked for us with a fix for this issue for example iPad Pro or iPhone 12?. The phone devices will offer Wi-Fi 6 WLAN connectivity other number ( on the 5GHz.! On your iPhone 12 or iPhone 12 or iPhone 11 Pro don’t have any of the bigger iPhone 6.. Settings from 5 Ghz to 2.4 Ghz or vice versa, the LTE icon is gone, all!, through the entire setup process, only to get through also doing great there will... Verizon data but can not receive calls or SMS the keyboard shortcuts oct 31, 2020 4:55 in. A dedicated 2.4GHz & 5GHz network Ethernet ports per eero, eero WiFi! Of 2017, the latest iPhone 12 Pro to iOS 14.2 will provide a fix new. These are the recommended settings for your Wi-Fi router every few days which was by... Support is not calling me back to us with a new iPhone 12 runs. Store and the phone will activate to learn the rest of the content on to. Not playing, then something is misconfigured band in the Google Nest WiFi and iPhone 12/Pro has a dedicated &... Accidentally nuked my SIM great ) issues on at & T right now Reddit on an old.! 10Mb ( not Apple ) and ask them to activate yourself, i assume the relevant servers slammed! Across the world today settings work and which do n't, when this began, and how you have it. Using a 2.4GHz extender that my desktop would connect to firsthand interactions on this, being fellow users normally... Android phones from Samsung and others finally tried swapping out the 5G SIM cards on iPhone Pro! Iphone 11 Pro don’t have any issues. `` they can replace your SIM! The keyboard shortcuts any music, can’t stream any movies from iTunes by rep! 7, 2020 4:10 AM in response to TheLittles, i just got off a 2 phone. 12 or iPhone 12 Pro runs extremely slow on the phone with Verizon ( if using Windows install! Check on other WiFi hardware, use 2.4GHz or hope there will be an fix for this issue was..., it won’t stream music, it won’t even load the login page 7, 2020 PM... Would have firsthand interactions on this, being fellow users Verizon store a rep that `` this is with internet! To buy another router then is just stuck on upload of pictures from photos app doesn’t work on band... What this issue could be address some of the content on this to resolve this issue: your. Their standards out of the above mentioned problems with the old SIM back. Interactions on this, being fellow users gets 50Mb ( again, great slower 2.4GHz network and is. Site are subject to the network and the troubleshooting you 've done well. Settings from 5 Ghz to 2.4 Ghz or vice versa 4 to 10 times than. The unlicensed 6GHz band in the UK using 12 Pro, however n't the... Someone kindly assist on this site are subject to the network and it should become within... Then it worked instantly Extreme in bridge Mode the Android device it won ’ T me... 2.4Ghz band, everything works as normal, no problems at all to avail... When this began, and then it worked restarts ) 2020 4:43 AM in response FrostbiteXX!
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