I have some Hue bulbs (connected through the Hue Bridge) that could help the signal along, but they only repeat the Hue network and the motion sensor (since it is connected directly to SmartThings) is not on the Hue network despite being a Hue … This is done by pressing and holding in the reset button on the back of the sensor until the LED blinks red I think. You will need a small pin or something similar. So I have a Hue Motion sensor that I am able to connect to HE but after it is connected it does not respond to anything. Restart both the Philips Hue bridge and the Echo. ... 'Hue motion Outdoor … Are you looking for support about your Philips Hue hardware like lamps, switches or the Bridge? it is stated as offline. Your Hue app’s cache needs to be cleared. Your Ethernet cable might be faulty. Plus, the Hue Motion Sensor can do way more than any other third-party motion sensor… By connecting the sensor to your bridge via the Philips Hue app, you can choose which lights go on, even inside your house. I also tried resetting the device with no luck I noticed that the red light that usually lights up when motion is detected is also not lighting up. While you can use third-party motion sensors with your Philips Hue lights using various services, the Hue Motion Sensor ($40) makes it easier to turn your Hue bulbs into motion lights in your house. So now the weird part is I have 5 other Hue … What Makes the Hue Motion Sensor Better than Other Motion Sensors. The fourth light indicates that your Hue app has control of your lights. Issue #5 – Amazon Alexa and Philips Hue Connection Problems. You are not using Hue … i will check tomorrow with a osram smart+ plug on 1m distance. c. Use the Forget option in the Alexa app to disconnect … So the sensor is actually not working. I have a Hue Motion Sensor paired directly with Smart Things, but it’s a bit out of range and the signal doesn’t always get back to the hub. b. Home › Forums › Hue Forum › Hue motion sensor issues Search for: In the Map it has connection to 5 routers and the coordinator but with linkquality of 20 to 45. not much. Hue Bridge Connectivity Issues Hue Iris If you are unable to connect to your hue bridge, there's a few things we need to confirm first. We listed the most common FAQ's on this page. The outdoor sensor turns on your Philips Hue lights automatically when somebody passes by, outdoor and indoor. Also choose the scene or light setting that should be triggered. Home › Forums › Hue Forum › Hue hub not detecting new motion sensor Search for: The main reasons why your hue bridge won’t connect to the app or the internet may be because: You have a bad internet connection. Why Hue Bridge Won’t Connect. Put hub into 'discovering device'. Even hitting refresh it will not show any motion, temp or lux, only battery. Disable and re-enable the Philips Hue skill using your Alexa app. hi, just an update regarding the Hue Motion Sensor issues I was having; The status of the sensor last night was that the sensor wasn't being picked up by the Hue app, and even though it still appeared in the Apple Home app and was showing motion, temperature and ambient light info, I couldn't get these sensors to trigger other … If the Amazon Echo does not connect to your Philips Hue here is the solution: a. However, as Philips Hue bulbs use the Zigbee wireless protocol, you can get some issues with it, including the Hue lights unreachable error, with the bulbs not displaying properly in the app. it seems the sensor has a bad zigbee range or the osram plugs won't work well as router. I have a Hue motion sensor but have never had a Hue Bridge. To pair to HE reset the sensor. It was a while ago. 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